The fastest way to contact Beacon Plumbing AZ is to call or book online. Prefer to write it out? Send the form below and we’ll get back to you.
Request service
Plumbing emergency?
If it’s safe, shut off the water at the fixture’s valve or your home’s main shut-off, and turn off the water heater if it’s leaking. Then call us — our line always answers.
Where we work
The whole Phoenix metro — from Buckeye and Surprise to Scottsdale, Gilbert and Queen Creek. See our service area.
What to include when you contact Beacon Plumbing AZ
A few details help us understand the problem before we talk. First, the form asks for your name, phone number, city or ZIP and what you need help with. Then, in the message box, tell us:
- Where the problem is, such as the kitchen sink, a toilet, the water heater or the yard
- What you see or hear, for example a drip, a puddle, a slow drain, low pressure or no hot water
- When it started and whether it’s getting worse
- Whether you’ve shut off the water, and where
Don’t worry about using the right plumbing terms. Instead, just describe it the way you would to a neighbor, and we’ll take it from there.
What happens after you contact Beacon Plumbing AZ
If you book online, you pick a time that works for you. If you call or send the form instead, we’ll talk through the problem with you and set up a visit.
At the visit, you work directly with Geo, the owner. First he finds the real cause, and then he walks you through your options. You get a clear, upfront price before any work begins.
Questions about reaching Beacon Plumbing AZ
What’s the fastest way to reach you?
Call us, because our line always answers. You can also book online whenever it suits you.
Do you serve my part of the Valley?
We serve homes across the whole Phoenix metro, from the West Valley to the East Valley. Also, you can see the full list of cities and neighborhoods on our service area page.
Who do I call about a leak at the water meter or in the street?
If you’re a City of Phoenix water customer, the city is responsible for the line from the street to the meter. However, you’re responsible from the meter to the house. So for a leak on the city’s side, contact City of Phoenix Water Services. For anything between the meter and your home, call us. Otherwise, if you live outside Phoenix, check with your own city’s water department.
What happens to the information I send?
We use it to respond to your request and schedule service, and we don’t sell your personal information. For the details, read our privacy policy.
Can I get in touch about the Beacon Care Fund?
Yes. Call, email or use the form to recommend a family, or to ask about help for your own household. You can also read how the Beacon Care Fund works.
Source: City of Phoenix Water Services.